PRIVACY STATEMENT
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When an order is processed it is necessary that we collect your name, mailing address, e-mail address, and payment information. This information is gathered to provide you the highest quality of service, inform you of opportunities that fit your interests, and to understand your needs. This information will only be used for internal marketing purposes and is not shared with outside parties without first posting notification on our website of this change. Shall you wish to opt out of our contact service please notify us by e-mail or postal mail. Shall a vendor or supplier be involved in the online purchase process they will only be given the necessary information to complete their role. The Pats Store is an ECWID-hosted store, as such it is a PCI DSS validated Level 1 Service Provider, the gold standard for e-commerce solutions worldwide. View their privacy policy here: http://www.ecwid.com/privacy-policy
In addition to the information that you voluntarily provide to us, our system automatically gathers certain statistical information, such as numbers and frequency of visitors. Our server cannot identify you as a person but only as a computer and this data, not your name, may from time to time be used in conjunction with outside parties for statistical resources. This information is studied to help us improve products and services, customer service, online operations, and our website in general.
The Pats Store does not currently sell or rent any customer data, server logs, or personal information to any other companies or organizations. We shall, if required to do so only by law, disclose your personal information to the necessary parties.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at pats@reginapats.com or mailing us at:
Regina Pats Store
1463 Albert Street
Regina, Saskatchewan
S4R 2R8
SECTION 3 – DISCLOSURE
In addition to the information that you voluntarily provide to us, our system automatically gathers certain statistical information like numbers and frequency of visitors. Our server cannot identify you as a person but only as a computer and this data, not your name, may from time to time be used in conjunction with outside parties for statistical resources. This information is studied to help us improve products and services, customer service, online operations and our Website in general. The Regina Pats does not currently sell or rent any customer data, server logs or personal information to other companies or organizations. We shall, if required to do so only by law, disclose your personal information to the necessary parties.
SECTION 4 – ECWID
Our store is hosted on ECWID. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through ECWID data storage, databases and the general ECWID application. ECWID stores your data on a secure server behind a firewall. You information is protected as follows:
- Utilizing SSL (Secure Socket Layer) technology
- Hosting our website on a secure server
- Allowing our visitors to opt out of marketing programs
Payment:
Beanstream is the payment gateway for the Regina Pats online store. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave the Pats Store website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the Pat’s Store’s Terms of Service.
LINKS
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – ECWID vs COOKIES
ECWID uses Local Storage instead of Cookies as a method of storing the data needed for the work of the system on the side of the client’s browser. This method is required for the service to work properly and there’s an exception for that matter in the law. This information is only stored to provide the service which you visit the Pat’s Online Store, which is shopping.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at patsneutralzone@reginapats.com or by mail at:
Regina Pats Store
1463 Albert Street
Regina, Saskatchewan
S4R 2R8